Company Overview
eXp Realty is one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, eXp has broken the traditional mold of real estate. We offer 24/7 access to collaborative tools and training, rewarding creative minds who can offer bold solutions where opinions matter and anything is possible.
Job Title
Administrative Support Analyst - Pennsylvania
Remote Location
Remote - Pennsylvania (PA)
Job Overview
We are seeking a detail-oriented Administrative Support Analyst to join our Brokerage Operations team. This role is work-from-anywhere in Pennsylvania and will be responsible for ensuring eXp maintains good standing, coordinating MLS activities, managing agent approvals, and providing comprehensive support to our broker team.
Job Responsibilities
- Ensure eXp maintains good standing with all regulatory bodies
- Coordinate the joining of new MLS (Multiple Listing Services) as needed
- Approve all new agent applications that are not auto-vetted and set up mentorships as needed
- Approve and sign all transfer documentation for agents
- Work closely with Agent Experience team for Broker questions and inquiries
- Provide support to the Designated Managing Broker and Managing Broker Team
- Assist with Agent and State Trello Boards management
- Manage Agent Approval processes and workflows
- Manage Agent Invitation Acceptance tracking and documentation
- Coordinate with Broker Primary Board to maintain Agent compliance
- Manage State Calendar and coordinate relevant events
- Assist with management of Local Board Associations
- Perform auditing duties to ensure regulatory compliance
- Handle invoicing and billing operations
- Ensure ongoing compliance with state and federal regulations
- Assist Broker with generating and distributing communications to Agents
- Administer State social media groups and online presence
- Serve as Liaison to MLS Boards, Non-eXp Brokerages, Agents, and Vendors
- Handle special projects as directed by Brokerage Operations
Requirements
- High School Diploma/GED required
- BA/BS in business administration or related field preferred
- 2+ years of experience in administration and/or operations
- Experience in the real estate industry strongly preferred
- Strong ability to multitask and manage multiple priorities
- Excellent verbal and written communication skills
- Strong knowledge of Microsoft Office/Google Suite
- Strong organizational and attention to detail skills
Benefits
- Work from Anywhere - flexible remote work arrangement
- Flexible Time Off for Salaried Employees
- 401(k) with 4% match (immediate vesting)
- Robust Medical, Dental, and Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA and HSA with employer contributions
- Health and Wellness incentives
- 100% Paid Parental Leave
Equal Opportunity Employer
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
How to Apply
If you are interested in this position and meet the requirements, please apply now through our online application system. If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply! We look forward to receiving your application.