Security Operations Analyst

Company Overview

Monzo is on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers!

Job Title

Security Operations Analyst

Remote Location

Remote - UK (London/Cardiff/UK Remote)

Job Overview

We are looking for a Security Operations Analyst to join our Security Operations Squad to detect threats, respond to incidents, and improve our defences without disrupting the people who use our bank. You will specialize in Incident Response and work alongside our senior team members to investigate security events, from the initial alert through to recovery. As you build your skills and confidence, we will support you to lead these responses.

Job Responsibilities

• Investigating security events - work alongside senior team members to navigate incidents across our network, endpoints, and cloud systems from the initial alert through to recovery
• Proactively hunting for threats - test theories about how attackers might target us and search for hidden threats across our systems before they trigger alerts
• Spotting real threats - fine-tune our alerts so we only spend time looking at genuine risks and use these alerts to drive incident response investigations
• Automating repetitive work - build automations that handle routine tasks, giving the squad time to focus on complex, analytical challenges
• Learning from past incidents - run blameless reviews after incidents to find the root cause and use those lessons to improve security controls across the business
• Tracking threat intelligence - research the attackers that pose a risk to us and turn that knowledge into active, automated defences
• Hunting for new threats and automating detection methods to prevent alert fatigue

Requirements

• Hands-on incident response experience with confidence investigating security events and supporting the wider team during complex incidents
• Experience working in a Security Operations Centre (SOC)
• Deep understanding of systems and networks - knowledge of how operating systems (macOS, Windows, Linux) and networks work under the hood, and understanding of modern attack methods
• Experience automating workflows using scripting languages like Python or Go to build automated tools and interact with APIs
• Independent problem-solving skills - ability to navigate tricky investigations and figure out the right path forward
• Clear communication skills - ability to explain highly technical forensic findings in everyday language to people who don't work in security
• Experience with cloud platforms (AWS or Azure) - preferred but not essential
• Experience with detection engineering or practical security certifications - preferred but not essential

Benefits

• Salary: £40,000 - £55,000 + Incentive Awards tied to your performance
• Flexible working hours - trust you to work enough hours to do your job well, and at times that suit you and your team
• £1,000 learning budget each year to use on books, training courses and conferences
• Home office setup - all employees are given Macbooks and for fully remote workers we provide extra support for your work-from-home setup
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
• Access to a diverse and inclusive workplace with growth opportunities

How to Apply

The application journey has 3 key steps:

• 30 min call with the recruiter
• 30 min initial call with the hiring manager
• 2 hours of technical and behavioural interviews

This process should take around 4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out.

Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don't have everything that's listed just yet.