Company Overview
Since 1951, AO has proudly supported working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is rooted in trust, service, and long-term relationships—and we continue to grow with stability and purpose. With over 20% company growth last year, AO remains an essential business with long-term demand and security.
Job Title
Remote Representative – Build Long-Term Client Relationships
Remote Location
100% Remote - U.S. and Canada
Job Overview
We're seeking client-focused Remote Representatives to meet with families through Zoom-based virtual consultations, helping clients from the comfort of their homes while building lasting relationships in a fully remote environment. This is a client-centered role with virtual meetings only—no in-person appointments required.
Job Responsibilities
- Conduct virtual consultations with families via Zoom to understand their insurance and supplemental health needs
- Provide personalized recommendations for life, accident, and supplemental health products
- Build and maintain long-term relationships with clients throughout their insurance journey
- Educate clients on product benefits, coverage options, and enrollment processes
- Follow up with clients to ensure satisfaction and address any questions or concerns
- Meet weekly performance targets and maintain strong productivity metrics
- Participate in ongoing training and mentorship programs to enhance product knowledge
- Document client interactions and maintain accurate records in the CRM system
Requirements
- Strong communication and relationship-building skills
- Basic computer proficiency and comfort with virtual tools (Zoom, CRM software)
- Reliable work ethic and self-discipline for remote work success
- Outgoing, positive, and professional demeanor
- Effective time management and organization skills
- Must be 18 years of age or older
- Must reside in the U.S. or Canada
- Must be a U.S. Citizen or have a valid SSN (for U.S. positions)
- No prior insurance experience required - comprehensive training and mentorship provided
Preferred Qualifications
- Previous leadership or management experience (preferred, not required)
- Sales or customer service background
- Familiarity with insurance products and terminology
Benefits
- 100% Work From Home - Work from anywhere in the U.S. or Canada
- Weekly Pay based on a proven schedule for success
- Bonuses & Structured Contracts tied to performance
- Health Insurance Reimbursement
- Life Insurance Coverage
- Flexible Schedule
- Retirement Plan
- Renewals & Residual Income for long-term earning potential
Interview Process
All interviews are conducted via Zoom video conferencing for safety and convenience. The hiring process is designed to be smooth and efficient, allowing candidates to showcase their skills from the comfort of their own home.
How to Apply
To apply for this position, please complete the online application form. You will be asked to provide your first name, last name, email address, phone number, and address. You will also need to upload your resume in PDF, DOC, DOCX, ODT, TXT, or RTF format (limit 5MB). Candidates must confirm they live in the USA, are 18 years of age or older, and indicate their current state of residence. Note: Residents of Massachusetts or New York may have specific eligibility requirements.